Troubleshooting Mystery Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Castle again.
- Install Missing Multiplayer packages.
How to Fix Mystery Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Runestone Games Limited Customer Service
If the problem still persists, contact Runestone Games Limited customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
A retro-inspired masterpiece, Mystery Castle is the one puzzle game that will rule them all!
This game is for everyone who loves adventure, treasure hunting, laughing out loud, transforming into creatures, drinking potions, possessing monsters, explosions, inept wizards, witless golems, huge floating eyeballs, magic portals, magic lanterns, grumpy dwarfs, cheerful eskimos, irate hotel owners, giant monsters, throwing bombs at giant monsters… and then laughing some more!
As Monty the Wizard you must solve 180 unique stages and save the five Castles of Mystery from the evil that lurks within. Are you smart enough to outwit a giant snowman? How about a half-witted ogre? Along the way, you'll meet a host of colorful characters, from Stumpi the treasure-hungry dwarf in the Fortress Underground to the bossy Mr Chow in the Mystical Pagoda. They will all have plenty of advice - some of it might even be helpful!
You will discover hidden paths with a magical lantern and create your own with a well-placed bomb or two. In one moment you'll be dodging between boiling lava and Fire Golems, and in the next sliding perilously over sheets of ice – just be sure not to fall to your doom into the bottomless abyss. You will need to transform into a troll to move heavy objects, a bat to fly across deep chasms, and a frog to squeeze through tiny holes. But how will you avoid the deadly gaze of the Eye-Spy that can turn you to stone in a blink? Drink a handy potion to shrink to a fraction of your size or perhaps sneak past by possessing a nearby ghost.
Your options are only limited by your genius.