Star Trek down or not working? crashes or problems?

Have an issue with Star Trek? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting Star Trek: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Star Trek game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Star Trek again.
Install Missing Multiplayer packages.

How to Fix Star Trek Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Star Trek and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

THE FIVE YEAR MISSION CONTINUES!Captain's Log, Stardate 6238.4. There is no doubt that you are being watched. By whom or by what type of life form is unknown. Even Spock is unable to make sense of the data. The occurrences are just too strange: Is that really an ancient World War I triplane heading straight for you at Warp 9? How can your sensors suddenly detect life forms on a dead planet? Where did that primitive race obtain such advanced technology? No, it couldn't be Dr. Bredell of the Vardaine Science Counsel... he didn't survive your last encounter.The tension increases as you beam down to mysterious worlds and encounter strange adversaries in logic defying situations.You are a long way from Starfleet Command and only you can discover who - or what - is challenging you beyond your wildest nightmares. OR CAN YOU?