Troubleshooting The Ball: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Ball game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Ball again.
- Install Missing Multiplayer packages.
How to Fix The Ball Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Ball and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tripwire Interactive Customer Service
If the problem still persists, contact Tripwire Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Ball is a first person action-adventure game featuring a full single-player experience built on Epic’s Unreal™ Engine 3 technology. As a swashbuckling archaeologist working on the slopes of a dormant volcano somewhere in Mexico, you get stuck in a cavern. It doesn’t take long before you realize this is more than just a cave. You reveal ancient ruins that have been hidden from outsiders for centuries and discover a mysterious artifact, a gold and metal shelled Ball. As you progress towards solving the mystery of this amazing place you must unlock the secrets of the Ball and learn to control this ancient artifact. Venturing deeper into the volcano, you reveal some of mankind’s greatest secrets and you will start to encounter not just puzzles and traps, but also various strange creatures – the guardians of this mystery. These creatures have to be overcome, using only the Ball to defend you. Key Features 8 hours of single-player adventure Game mechanics that are very simple to pick up, immersing the user in the physics-based gameplay right from the start 8 huge levels to explore Includes bonus Survival game mode, with 4 additional levels Wide range of enemies to overcome, including mummies and an undead gorilla Unique vehicles – an underground train and the mysterious “Ball Chariot” 35 secrets hidden away to be discovered, as well as multiple achievements for the player to earn Steamworks™ features including achievements and leaderboards
