Troubleshooting Napolitan Hotel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Napolitan Hotel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Napolitan Hotel again.
- Install Missing Multiplayer packages.
How to Fix Napolitan Hotel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Napolitan Hotel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact JANG JAEWOONG Customer Service
If the problem still persists, contact JANG JAEWOONG customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Welcome. It’s your first night shift as a staff member at the Napolitan Hotel.Your tasks at the hotel are very simple.Your main duty is to complete the safety checklist placed on each floor.If you notice any suspicious objects or items in the hallway, call the front desk to receive appropriate instructions.However, there may be situations that the front desk cannot resolve.For example:The elevator you’re in suddenly moves to a floor you didn’t select.The power system unexpectedly shuts down, turning off the hallway lights.A strange sound gets closer and closer to you...To prepare for such situations, make sure to familiarize yourself with the Staff-Only Safety Guidelines passed down by senior employee Steve.Use all your senses to make it through the night shift safely.If you do your job well, you may become the full-time hotel staff member you’ve always wanted to be.Good luck.
