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Troubleshooting Snails: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Snails game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Snails again.
Install Missing Multiplayer packages.

How to Fix Snails Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Snails and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact 2Brains Games Customer Service

If the problem still persists, contact 2Brains Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

They are slow and dumb, and they sure need you! Snails is a 2D platformer/puzzle game where the main objective is to help the snails reach the level exit. There are 4 different game modes: The Escort, in which the player needs to take the snails to the exit. The Exterminator, in which the player has to kill all the snails. The Snail King, in which there’s a special snail, The King, that the player has to take to the exit and must be kept alive. Finally, Time Attack, in which the player has to take the snails to the exit within the time limit. There are multiple ways to finish the levels and some ways are better than others. The player is awarded with 3 types of medals depending on the score : Gold, Silver and Bronze. The score depends on the time taken, the number of snails escorted and the coins collected. Main features 84 Levels 4 Themes Achievements Replayability, the same level plays in different ways Supported languages: English, French, Italian, German, Spanish and Portuguese Hours of gameplay Get ready to be challenged, get ready for Snails!