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Published by Kalypso Media Digital

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Troubleshooting Urban Empire: How to Fix Common Problems and Isuses


    Urban Empire down?   Urban Empire not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Urban Empire game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Urban Empire again.
  4. Install Missing Multiplayer packages.

How to Fix Urban Empire Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Urban Empire and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Kalypso Media Digital Customer Service

If the problem still persists, contact Kalypso Media Digital customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



In Urban Empire you take control of a mayoral dynasty and lead your city and people through 200 years of history. Establish infrastructures, plan city districts, debate political decisions at the town council, bribe or blackmail your opponents, empower the democratic rights of your people or ignore them and reign supremely by yourself – the decision is yours!Beginning in the 1820s, establish your city through five different eras, each with its own threats and opportunities. Master the challenges of the centuries, face political struggles, experience world-changing events and pioneering inventions, and create your own unique Urban Empire!Urban Empire is a ‘City Ruler’, pioneering a new breed of strategy game that combines city builder features with political scheming and adds profound social and historical events into the mix, creating a whole new gameplay experience where players must employ strategic planning and political savvy to successfully grow their cities in their role as Mayor. City Ruler, not City Builder: Urban Empire offers a unique combination of classic city building and political management gameplay. Take on the role of a mayor, be a political mastermind and prove your skills by prevailing against opposing parties and guiding your city through technological evolutions and ideological revolutions. Choose from 4 ruling families with 5 characters each, like the equal rights and social justice advocates the Kilgannons, or the Sant’Elias, who focus on scientific progress and the pursuit of knowledge. Create and manage city districts on a large scale and fulfil your citizens’ needs – such as happiness, safety, and public services. Introduce new ideas and technologies, like the electric tram, antibiotics or video games and use your power to convince the city council of your political agenda. Up to 1000 dynamic events represent the twists and turns of urban life: make and influence decisions on issues such as women’s rights, the hippie movement, and child l...

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