The Tower not working

Is The Tower down?

Published by Sophistry Arc Games Lab

User reports shows no current problems


I have a problem with The Tower

Are you having issues with the game? Select the problem you are having and send feedback to Sophistry Arc Games Lab






The Tower problems reported in the last 24 hours

Have an issue with The Tower? Report your problem



Troubleshooting The Tower: How to Fix Common Problems and Isuses


    The Tower down?   The Tower not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Tower game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Tower again.
  4. Install Missing Multiplayer packages.

How to Fix The Tower Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Tower and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Sophistry Arc Games Lab Customer Service

If the problem still persists, contact Sophistry Arc Games Lab customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Play a simple roguelite dungeon-crawling RPG!How It Works:Choose from a set of characters, customize their name and class, then go to The Tower's Guild. (You may edit your character mid-game).Enter into a set of dungeons that are randomly selected, ensuring no two runs are the same.On-map enemy encounters, loot treasure chests, and find the warp to the next floor.Every 10th floor, you'll be facing a boss that will be randomly selected as well. Every time you beat this specific boss, their level will increase by 1.Talk to The Tower's Guild Representative to buy better equipment and prepare for another run.

keyboard_arrow_up