Troubleshooting Christmas Stories: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Christmas Stories game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Christmas Stories again.
- Install Missing Multiplayer packages.
How to Fix Christmas Stories Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Christmas Stories and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Big Fish Editor's Choice! This title was selected for its exceptional quality and overwhelmingly positive reviews from our Game Club beta testers.Elephant Games the studio that entered the wonderous world of winter with Christmas Stories: Nutcracker invites you to once again explore the land of Christmas cheer with Christmas Stories: Clara and the Guiding Star!The intrepid young Clara is a tinkerer at heart, but she has an undiscovered bravery in her soul that must show itself when a dark mystery unfolds before her. Clara’s father is attacked and turned into a lifeless toy by Mouserinks, an evil entity who rose from a dark dimension. Clara will soon discover that Mouserinks has victimized many others, and his reign of twisted terror may be far from over. But where exactly did Mouserinks come from, and why is he doing this? With the help of a friendly and driven nutcracker, Clara must uncover the past, present, and future of the monster, the family, and the meaning of Christmas to return peace to the season!This is a special Collector's Edition release full of exclusive extras you won't find in the standard version. The Collector's Edition includes:● Save Thomas Drosselmeyer and an entire town in the bonus chapter!● Stay on track with the handy step-by-step strategy guide!● Find dozens of additional hidden collectibles to unlock character bios and backstories!● Check out a collection of downloadable wallpapers, a music player, concept art, and more!This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
