Troubleshooting Gene: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Gene game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gene again.
- Install Missing Multiplayer packages.
How to Fix Gene Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Gene and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Vital Games Ltd Customer Service
If the problem still persists, contact Vital Games Ltd customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Gene must collect genetic mutations to help him on his way to finding his ship pieces and stolen gems. Each mutation offers a different skill identified through his colour changing outfits. Part of the challenge is in knowing the right mutation for a specific job. You must frequently change between mutations during the levels to find your way through.
Features
* 15 Massive levels
* Horizontal and vertical levels above ground and through caves
* 6 Mutations/skills to collect
* Earn high score 3 stars by fully completing a level
* Lots of replay value through free play
* Responsive, intuitive and easy to use controls
* Awesome sound track and sound effects
* Help features
* Collect coins
* Hit checkpoints
* Find up to 20 ship parts
* And 160 gems to unearth….
* Choose from 6 Languages, English, Spanish, French, German, Italian and Russian
