Krampus's Escape down or not working? crashes or problems?

Have an issue with Krampus's Escape? Report your problem

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Troubleshooting Krampus's Escape: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Krampus's Escape game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Krampus's Escape again.
Install Missing Multiplayer packages.

How to Fix Krampus's Escape Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Krampus's Escape and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Zortal Mateusz Buczek-Kozak Customer Service

If the problem still persists, contact Zortal Mateusz Buczek-Kozak customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Krampus has had enough of all things Christmas.Help him avoid all kinds of Christmas riff-raff it in this mythology inspired bullet hell.... He's even transformed into a hellish bat-like spawn, abandoning his typical goatness for improved aerodynamicsBite sized main game loop with optional endless mode for most persistent. Phase jump, dash or just fly around the evening sky avoiding any and all things Christmas.Featuring:Multiple difficultiesAchievementsEndless mode for the most persistent