Troubleshooting Refactor: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Refactor game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Refactor again.
- Install Missing Multiplayer packages.
How to Fix Refactor Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Refactor and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact NextGen Pants, Inc Customer Service
If the problem still persists, contact NextGen Pants, Inc customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Every day in the world of Refactor thousands of puzzle pieces are created for the explicit purpose of playing “The Game”. Requiring perfection, only perfect puzzle pieces are selected for use and those who are imperfect are shunned by society and decommissioned. Thrown into this hostile environment, it is up to a couple of misfits to find their place in this unbending society.
Refactor is a physics-based platformer taking elements from classic Metroidvanias. Placed in a world that is a puzzle itself, you can literally turn the world upside down by rearranging the map and building your own pathways through the game. Uncover secrets, acquire new abilities and upgrades, and discover where you fit in the world.
