Troubleshooting The 13th Floor: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The 13th Floor game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The 13th Floor again.
- Install Missing Multiplayer packages.
How to Fix The 13th Floor Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The 13th Floor and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Double DA Games Customer Service
If the problem still persists, contact Double DA Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The 13th FloorStep into the shoes of a weary security guard trying to end your shift in a massive office building. The elevators seem to have a peculiar system, and descending to the ground floor is far from simple.To make your way down, you must traverse each floor on foot, moving between two elevators. If you encounter irregularities or anomalies, you’ll need to return to the first elevator to reset the system. However, if all appears normal, you can proceed to the next elevator and descend another floor.This project is my debut as an indie developer, crafted with passion and attention to detail. The 13th Floor offers a unique exploration experience, challenging your perception and observation skills. Navigate intricate office layouts, uncover subtle details, and immerse yourself in the quiet mystery of this modern maze.
