Jack - The Puppet not working

Is Jack down?

Published by Gamesoft Studios

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Troubleshooting Jack: How to Fix Common Problems and Isuses


    Jack - The Puppet down?   Jack not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Jack game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jack again.
  4. Install Missing Multiplayer packages.

How to Fix Jack Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Jack and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Gamesoft Studios Customer Service

If the problem still persists, contact Gamesoft Studios customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



"Jack - The Puppet" is a spine-chilling survival horror game that takes you on a journey into the heart of a cursed mansion. You play as a daring researcher who uncovers a lead to a priceless golden Shiva statue hidden in an abandoned mansion deep in the forest. Despite warnings of an evil doll named Jack that haunts the estate, you venture inside, only to find yourself trapped in a nightmare.Explore the mansion's eerie halls, unravel cryptic puzzles, and uncover secrets that lead you closer to your goal. But beware—Jack is watching.In the game's climactic showdown, Jack is released from his confinement and will hunt you down, giving you only 150 seconds to survive. The only way to stop him is to find a gun hidden in his lair and fire 30 rounds before time runs out. Fail, and Jack will claim your life. Succeed, and the golden Shiva statue will be yours.Key FeaturesAtmospheric Horror: Experience a chilling ambiance with detailed visuals and immersive sound design.Engaging Puzzles: Solve intricate puzzles that test your wit and unlock the secrets of the mansion.Intense Survival Gameplay: Outrun and outwit the relentless Jack during a nail-biting 150-second chase.High Stakes: Face the ultimate decision—fight for your life or fall victim to Jack's wrath.Rewarding Payoff: Secure the legendary golden Shiva statue and escape the mansion... if you dare.Do you have what it takes to outlast Jack and claim the ultimate treasure?

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