Troubleshooting First Steps in the NICU (Discovery edition): How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update First Steps in the NICU (Discovery edition) game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run First Steps in the NICU (Discovery edition) again.
- Install Missing Multiplayer packages.
How to Fix First Steps in the NICU (Discovery edition) Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch First Steps in the NICU (Discovery edition) and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact エムテラス Customer Service
If the problem still persists, contact エムテラス customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Welcome to “First Steps in the NICU”!This game allows players to experience the world of neonatal care in a Neonatal Intensive Care Unit (NICU). Through the perspectives of healthcare professionals and families, you will learn about infant care and preparations for life after discharge.Game Overview• Story-driven progressionPlayers take on the role of a nursing student participating in clinical training at a NICU. By collaborating with medical staff and families, you will learn the basics of neonatal intensive care, communication with patient families, and the challenges of transitioning from hospital to home care.• Decision-based story developmentThe story presents choices that help players understand appropriate actions and decisions. Every choice is accompanied by explanations, enabling deeper learning and insight.• Realistic scenariosThe game is supervised by neonatologists and NICU nurses, ensuring a faithful recreation of actual medical settings.Features• Approximately 1 hour of gameplay, with a save function that allows you to resume at any time.• Recommended for medical students or middle and high school students interested in healthcare.• Knowledge gained through the game can be applied in daily life or medical settings.Development BackgroundThis game was created with the support of the Yuumi Memorial Foundation for Home Health Care and under the supervision of the Department of Pediatrics at Shinshu University. Pediatricians and students collaborated to turn the real challenges of medical practice into an accessible game.Recommended For• Those interested in medical or welfare fields• Families with NICU experience• Anyone curious about societal challengesDevelopment Team• Supervision and Production: Department of Pediatrics, Shinshu University – Yukihide MiyosawaExperience the world of neonatal care with “First NICU Experience”. Through gameplay, you’ll gain insight into the lives of babies, their families, and the dedicated medical teams who support them.
