Troubleshooting Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Castle again.
- Install Missing Multiplayer packages.
How to Fix Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Snails Animation Customer Service
If the problem still persists, contact Snails Animation customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Become the best castle builder in this original and addictive game where you must at the same time create a castle accurately while protecting it from all the annoying baddies.Features Unique concept, engaging and addictive game-play 18 levels in the normal mode, 15 for the King Mode (Extra Hard), and 4 rounds of "Protect the Castle" mode (Survival) Upgrade your castle-building equipment and collect items to get rid of the villains 30 trophies to unlock (achievements) 20 atlas pages to unlock (character descriptions and tips) Funny characters and events with cartoonish graphics Story and ConceptMonarchs come to you with a specific castle request, and your job is to build their dream palace piece by piece before the deadline without making mistakes. In the meantime, enemies come in and try to break your castle. They will try to burn it, explode it or even steal the pieces but you must get rid of them with the right items to reclaim control! In "Protect the Castle" mode, you must keep the pre-made castles intact as much as possible by dealing with swarms of enemies attempting to take over... thankfully you have unlimited items in this frantic mode since the enemies are unlimited, too!