Troubleshooting Ginger's Letter to Santa: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ginger's Letter to Santa game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ginger's Letter to Santa again.
- Install Missing Multiplayer packages.
How to Fix Ginger's Letter to Santa Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ginger's Letter to Santa and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Moonana Customer Service
If the problem still persists, contact Moonana customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
It's almost Christmas, and Ginger is looking for a recipe to the Best Roast Christmas Dinner the Zodiacs has ever seen!"They will all scream for more and then nobody will try to eat me, no more no more!"..but to get the recipe he'll have to enlist the help of his friend, Sullyvan the Salarylamb, if he wants to have any hope of making it to Santa's Factory. Join Ginger, Sullyvan and the mysterious Christmas Gonk as they travel the lengths of Capricorn's realm in search of Santa's Factory so they can deliver their letters, and Ginger can save himself from being eaten, again.Ginger's Letter to Santa is a short Christmas story taking place in the Virgo Versus The Zodiac universe after the events of the Cardinal Ending. Consider it a little Christmas present from us in the Moonana team to the fans of our first game on the 5 year anniversary of it's release!Features:AdventureChristmas SpiritSanta Clawse is realFriendshipChild Labor..and Classic Turn Based Combat
