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Hanzi Match problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Hanzi Match: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Hanzi Match game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hanzi Match again.
Install Missing Multiplayer packages.
How to Fix Hanzi Match Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Hanzi Match and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Meow Meow Games Customer Service
If the problem still persists, contact Meow Meow Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
"Hanzi Match" is a match puzzle game. Select three same Chinese characters to them. Match all the characters to win. The pronunciation will be played every time you click on the character!Features:▪ Endless puzzle levels▪ 200+ Chinese characters▪ Click the character to play its pronunciation▪ Automatically get a new achievement every 60 secondsAchievements: