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Moon Keys problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Moon Keys: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Moon Keys game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moon Keys again.
Install Missing Multiplayer packages.
How to Fix Moon Keys Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Moon Keys and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Meyusa Studio Customer Service
If the problem still persists, contact Meyusa Studio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
"Moon Keys" is a 3D platformer about a man's journey to the moon, where he overcomes various obstacles using 40 different keyboard keys. Each key changes after being pressed, requiring a different key for the same action. Help this man on his journey!