Are you having issues with the game? Select the problem you are having and send feedback to Pointless Games AB
Lab Escape: Box Puzzle Game problems reported in the last 24 hours
Most Common Problems
Have an issue with Lab Escape? Report your problem
Troubleshooting Lab Escape: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Lab Escape game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lab Escape again.
Install Missing Multiplayer packages.
How to Fix Lab Escape Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Lab Escape and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Pointless Games AB Customer Service
If the problem still persists, contact Pointless Games AB customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Unique puzzles involving magnets and electricity Cute lab ratsCOLLECT ALL THE FLASKSIn a lab far, far away, scientists are experimenting with the effects of magnetism on lab rats. One of these rats has had enough and is escaping the lab!Find solutions to puzzling box-based problems in 100 unique levels and collect the flasks by finding the shortest path.