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Platform Run problems reported in the last 24 hours
Most Common Problems
Have an issue with Plat? Report your problem
Troubleshooting Plat: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Plat game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Plat again.
Install Missing Multiplayer packages.
How to Fix Plat Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Plat and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Yuksel Kagan Customer Service
If the problem still persists, contact Yuksel Kagan customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Run and complete different kinds of platforms. Platform Run is a 3D platform game where you can interact with different platforms and score.Game has physic feature; every platform has their own physics and different reactions. Players will try to complete different platforms, after completing a platform will go for next. Can play on the same platforms to complete the platform in a shorter time.
