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Troubleshooting Mushroom Island: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Mushroom Island game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mushroom Island again.
Install Missing Multiplayer packages.

How to Fix Mushroom Island Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Mushroom Island and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Red Sandbox Publisher Customer Service

If the problem still persists, contact Red Sandbox Publisher customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

【E-mail】[email protected] the GameWelcome to the Mushroom Island, a place to relax and unwind.Accompanied by soothing music, you are free to build the island.【Features】◆Easy to learn◆Original fantasy world◆Colorful, vivid HD graphics and animations◆Get idle coins, even when you are offline◆Free to build the island◆Hire workers to work for you◆Automate your workflow to increase your idle income【More】And..... more to come