Troubleshooting Undercover: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Undercover game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Undercover again.
- Install Missing Multiplayer packages.
How to Fix Undercover Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Undercover and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Moondust Customer Service
If the problem still persists, contact Moondust customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
About This GameYou are a knight honorable, brave, and bound to the kingdom. But this is no ordinary day in the realm.As dawn breaks over the medieval kingdom, you and your fellow knights prepare to uphold your duties: to patrol the forests, guard the castle gates, and protect the people. Each knight stands by your side, sworn to the same codes of loyalty and valor. Or so you thought…But whispers have spread across the realm. Under you walks an infiltrator, hiding behind a knight’s armor and waiting for the right moment to strike. This imposter, clever and ruthless, has one goal—to dismantle the Order from within and carry out a dark mission. Trust begins to crumble as you look to your comrades with suspicion. The question haunts every conversation, every glance: Who is the undercover infiltrator hiding under us?A Journey of Suspicion and SurvivalYour quest will take you deep into the heart of this medieval world, across winding forest trails and bustling village streets. Each day brings a series of duties: you’ll defend villagers from outlaws, protect royal secrets, and, above all, stay vigilant for any sign of betrayal. As you carry out these noble tasks, every word spoken and action taken by those around you takes on a new, ominous weight.But the infiltrator is cunning. They blend in, playing the role of a loyal knight, all while weaving distrust, watching your every move, and waiting to strike. Your choices could mean the difference between victory and defeat, honor and disgrace.Do You Dare to Trust?In Undercover, trust is the rarest currency. As you move through this medieval world, each decision, each word, and each glance could be your last. Gather your courage, ready your sword, and remember—true honor lies not just in victory, but in survival.
