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Mati problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Mati: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Mati game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mati again.
Install Missing Multiplayer packages.
How to Fix Mati Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Mati and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Germanium HQ eU Customer Service
If the problem still persists, contact Germanium HQ eU customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Explore the quiet and vast forest of Suverdale in the third person as Mati (or Matine), a 12-year-old kid visiting his grandparents on his summer vacation in this adventure game. Try to discover the mysteries behind Suverdale's history, but expect a surprise or two. Talk with its inhabitants to find the forest's secrets and decide whether you'll help them achieve their individual goals or not.
