Troubleshooting Mortimer: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mortimer game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mortimer again.
- Install Missing Multiplayer packages.
How to Fix Mortimer Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mortimer and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Jamk Games Customer Service
If the problem still persists, contact Jamk Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Mortimer: First Launch is a 3D puzzle stealth adventure starring Mortimer, a raccoon with big dreams and a scientific mind. Set in a whimsical, fantasy version of Florida's Hatbill Park near the Kennedy Space Center, Mortimer navigates his environment, solves puzzles, and collects the parts he needs to build a rocket and achieve his dream of reaching the moon, all while avoiding humans and predatory wildlife along the way.The First Launch version of the game includes the tutorial, taking place at Mortimer's home and the nearby Hatbill Park camping area.Mortimer: First Launch is a work in progress by a team of students from Jyväskylä University of Applied Science in Jyväskylä, Finland.What You’ll Do:- Run, walk, crawl, climb and swim through the swamps, rivers and campgrounds in the Hatbill Park area.- Solve environmental puzzles integrated into the game world.- Sneak past humans, wildlife and other obstacles using stealth and cunning.Features:- Puzzle-Stealth Gameplay: Use a combination of logic, physics and deductive reasoning to overcome challenges and obtain rocket parts.- Stylized Art: A medium-poly world brought to life with toon shading and vibrant colors.- Interactable Environments: Each area contains interactable elements, environmental storytelling, and a few hidden secrets.- Narrative Cutscenes: Story beats are conveyed through a mixture of animated cutscenes and custom 2D art.- Immersive Audio: Ambisonic audio crafted using custom made generators help the world feel alive and believable.- Accessibility: Mortimer: First Launch features no spoken lines, instead relying on facial expressions, 2D art and animated thought bubbles to convey information.- Visual Effects: Comic book inspired visual effects accompany certain key actions during gameplay.Join Mortimer on a journey that’s as much about solving puzzles as it is about dreaming big!TeamCore team:David Vanderheyden - Business, ImplementationJeremy LeBlanc - VFX Artist, Environmental designPyry Kääriä - A...
