Troubleshooting Equinox: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Equinox game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Equinox again.
- Install Missing Multiplayer packages.
How to Fix Equinox Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Equinox and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Blue Scarab Entertainment Customer Service
If the problem still persists, contact Blue Scarab Entertainment customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Saddle up with friends and investigate a dark mystery, where each trail leads to wonder and intrigue. A string of events has set the idyllic Alderwood Island on edge. Discover the truth behind your mother’s disappearance and a local's sudden death. For fans of horses, murder mysteries, and cozy exploration!Uncover an occult mysteryYour homecoming to Alderwood Island is anything but ordinary. A string of mysteries has set the entire island on edge. Your mother has vanished suddenly without a trace and a body was discovered in the woods. Together with old and new friends, investigate these incidents and unearth a conspiracy nobody saw coming…Take the reins and explore a breathtaking open worldThe island is home to scenic vistas where beauty and wonder are found with every step! Discover beautiful nooks and crannies as you wander cozy woods, peaceful beaches, and rolling mountainside hills. What secrets will you and your steed uncover as you roam this splendid island?Foster an unbreakable bond with your horseEmbark on an adventure that puts your bond to the test. Even when your world has fallen apart, your horse has your back. You can always count on them, but can they count on you? Train up your horse in challenging races, care for them after a long ride, and even give them treats you’ve foraged. Team up with old and new friendsInvestigate Alderwood Island’s secrets together! Meet new friends out on the trails, group up during scenic trips, or compete together in group races. Explore the island and all it has to offer in galloping getaways and discover why this land has always been a special place for horses.
