Troubleshooting HeartWood: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update HeartWood game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HeartWood again.
- Install Missing Multiplayer packages.
How to Fix HeartWood Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch HeartWood and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact DigiPen Institute of Technology Customer Service
If the problem still persists, contact DigiPen Institute of Technology customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Play as a young druid set to purify the wilting Ancient tree to save the forest’s life force. You must defend the tree against the corrupted spirits. With your staff in hand, use and gain new magical plants to help fight against the hordes of creatures. Will you restore the Ancient tree’s power, or die trying?Defending the Grand Tree from increasingly challenging waves of monstersUse magical plants that give buffs or help out in the fightMystical, alluring, and magical visuals of once-calm nature contrasted against the bright corrupted orbsAstonishing graphics and beautiful music and soundsThis game was developed as a student project at DigiPen Institute of Technology and was created for educational purposes only. Please check out our publisher page for more information.
