Troubleshooting Ancestral: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ancestral game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ancestral again.
- Install Missing Multiplayer packages.
How to Fix Ancestral Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ancestral and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Studio Z Customer Service
If the problem still persists, contact Studio Z customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In a world where the occult and the unknown intertwine, you take on the role of Miguel, a dedicated member of a Masonic fraternity, determined to uncover the mysteries surrounding the disappearance of his brothers. Your investigation leads you to a grand Masonic residence, where dark and disturbing secrets lurk in every corner, and a Masonic temple awaits chilling revelations.The story revolves around a sacred amulet, brought from Egypt after an excavation conducted by the fraternity members. What initially seemed like an invaluable archaeological relic quickly becomes an object of pure terror, with powers that transcend human understanding.As you explore the residence and the hidden temple in its depths, Miguel must face supernatural phenomena, cryptic clues, and unspeakable horrors. With the fate of his brothers at stake, he discovers that the amulet may be the key to a mystery that dates back to ancient civilizations and interdimensional forces beyond our reality.Prepare yourself for a journey of psychological terror, investigation, and occultism, where every choice may be crucial, and the secrets of the past could come at a terrible cost.GAMEPLAYArmed with only a lighter, explore the Masonic residence in search of clues to the whereabouts of your fraternity brothers.Find the right tool to gain access to blocked areas.Explore the house to discover how to access a hidden dimension.Use in-game information to solve puzzles and progress.Face your fears to unlock access to the unknown.