Troubleshooting Scarlet Key: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Scarlet Key game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Scarlet Key again.
- Install Missing Multiplayer packages.
How to Fix Scarlet Key Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Scarlet Key and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tornet Studios Customer Service
If the problem still persists, contact Tornet Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Scarlet Key is a single-player horror puzzle adventure that follows the story of a young woman trapped in her cruel husband’s dark and eerie mansion. To escape, players must explore the mansion, solve challenging puzzles, and uncover its disturbing secrets. Along the way, they must find and collect seven hidden keys, each unlocking new areas and revealing more about the husband’s sinister past. Escaping is only possible once all the keys, especially the final scarlet key, are found,
