Troubleshooting The Stairway: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Stairway game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Stairway again.
- Install Missing Multiplayer packages.
How to Fix The Stairway Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Stairway and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Max Schuler Customer Service
If the problem still persists, contact Max Schuler customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
This game is a 3D platformer that holds some puzzling moments and difficult jumps- make precise movements to parkour to the end. Atmosphere Unique graphics and atmosphere with shading resembling a colored pencil drawing Large floating objects in the distance... Story Indirect storytelling Gameplay Multiple checkpoints, no need to stress Gameplay is easily paused at any point to be resumed later Replay value in speedrunning for the fastest time
