Troubleshooting Gengu Survival: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Gengu Survival game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gengu Survival again.
- Install Missing Multiplayer packages.
How to Fix Gengu Survival Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Gengu Survival and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Gengu Games Customer Service
If the problem still persists, contact Gengu Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Gengu Survival is an open world survival game located in an island filled with resources you can use for numerous things. The game features crafting, base building, first-person elements (FPS) and unlockable special abilites which help you on your journey through the island. Explore realistic looking biomes and always keep track on your health as you move, since you might want to eat or drink something regularly or take damage from enemies.
