Happy Birthday down or not working? crashes or problems?

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Troubleshooting Happy Birthday: How to Fix Common Problems and Isuses

Happy Birthday: With Sergio Spellbound down?

Common fixes:

Clear the Cache of Your PC or Console
Update Happy Birthday game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Happy Birthday again.
Install Missing Multiplayer packages.

How to Fix Happy Birthday Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Happy Birthday and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Lazer Genu Customer Service

If the problem still persists, contact Lazer Genu customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Birthday cards are OUT. Birthday games are IN.Gift this to your friends using the Steam gift functionality. You can buy it today and then schedule it to be delivered on their birthday. Easy right? 1. Add to Cart.2. In the shopping cart, there is a drop down selection. Change the default option "For My account" to "this is a gift" (wow so generous!).3. Then click the button “Continue to gift options”.4. Choose the recipient of the gift.5. Provide a gift heartfelt birthday message (or not).6. Select "schedule delivery" and choose your friend's birthday. Or select "As soon as possible" if it is already their special day.7. Proceed to purchase as normal.Done! Your chosen friend will receive their magical birthday gift on their birthday.Multiple endings based on your choices.15 minutes of delirious fun.Point&Click, Typing and Dance minigames.Unbelievable feats of magical skill.An super exclusive private DJ dance party contained entirely in the virtual realm.