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Gaps: Guitar Ear Training problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Gaps: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Gaps game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gaps again.
Install Missing Multiplayer packages.
How to Fix Gaps Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Gaps and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Juan Cerrone Customer Service
If the problem still persists, contact Juan Cerrone customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Gaps is an ear training software tool for guitarists. It uses your guitar microphone as an input for its exercises, so you will learn both to recognize intervals by ear and to find them on the fretboard at the same time. Features Use your guitar as an input device for the exercises. Practice ascending and descending intervals. Learn to visualize interval positions on the guitar neck. To use your guitar with Gaps you'll need one of the following: An external audio interface (Recommended). A guitar cable to 3.5mm TS/TRS adapter and a microphone port on your desktop PC. (*) A microphone plugged into your PC (Can also be a laptop's internal mic).(*) Most modern laptops contain a single port for both microphone and headphones which only takes in TRRS cables. In this case you'll also need a 3.5mm TRS to TRRS adaptor. Keep in mind some laptop models sometimes fail to recognize an input device is plugged into their port because of limitations in their hardware. If you're using a laptop the only guaranteed way to connect your guitar is through an audio interface.