Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Nancy Drew®: Secret of Scarlet Hand is a first-person perspective, point-and-click adventure game. The player is Nancy Drew and has to solve a mystery. Explore rich environments for clues, interrogate suspects, and solve puzzles and mini-games. Between cases, Nancy Drew has taken an internship as Deputy Curator at the Beech Hill Museum in Washington, D.C. Nancy soon discovers she will be doing more than learning about ancient Maya artifacts–there have been a series of thefts and the only clue left behind in a mysterious scarlet handprint! Will Nancy be able to put the pieces of this ancient puzzle together? Or will the mystery remain entombed forever? Dare to Play™ Learn about the Mayan civilization and its culture Take on the role of a deputy curator for a prestigious museum. Ride the subway and visit sites around Washington D.C. Choose from Junior or Senior Detective difficulty levels. About The Nancy Drew Adventure Series The original #1 selling PC adventure series. See a comparison of the Dossier and Adventure Series
