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Troubleshooting Disney The Princess and the Frog: How to Fix Common Problems and Isuses

Disney The Princess and the Frog not working

Common fixes:

Clear the Cache of Your PC or Console
Update Disney The Princess and the Frog game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Disney The Princess and the Frog again.
Install Missing Multiplayer packages.

How to Fix Disney The Princess and the Frog Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Disney The Princess and the Frog and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

For the first time players can experience Tiana’s exciting world set in the jazz-infused era of 1920’s New Orleans with the official video game inspired by the Walt Disney Pictures release of The Princess and the Frog. Celebrate favorite moments from the movie and take on new challenges with Tiana, as she pursues her dreams in a fun adventure. Meet favorite characters from the film and new friends, triumph over enemies, play frog games in the bayou, create music, cook New Orleans style and so much more. Along the way, discover what it takes to make Tiana’s dreams come true!