History in Letters - The Eternal Alchemist not working

Is History in Letters down?

Published by Z-Software GmbH

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Troubleshooting History in Letters: How to Fix Common Problems and Isuses


    History in Letters - The Eternal Alchemist down?   History in Letters not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update History in Letters game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run History in Letters again.
  4. Install Missing Multiplayer packages.

How to Fix History in Letters Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch History in Letters and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Z-Software GmbH Customer Service

If the problem still persists, contact Z-Software GmbH customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Nicolas Flamel gained posthumous fame as an alchemist. According to legend, he is said to have found the philosopher's stone and attained immortality. Today, this is commonly dismissed as a fairy tale. The philologist Remy Chaveau thinks the same until he gets hold of a previously unknown diary. The book documents the search for Flamel’s mysteries in a very cryptic way and it looks like the diary's author was close to solving them just before he died. Henceforth, Remy follows in the footsteps of the diary’s deceased writer and is drawn into a whirlwind of dark secrets and intrigues. "History in Letters" invites you to a riddle-filled adventure in France. Not only does the game feature historical facts about Flamel and French history, it also tells many interpersonal conflicts. The story is peppered with over a dozen puzzles which make the game more challenging and enjoyable. Take on the role of linguist Remy Chaveau and search for clues and hints. Solve tricky puzzles to reveal the secret of the mysterious diary. An exciting journey through France and into the mysterious depths of Paris awaits you!

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