Troubleshooting Shadow Puppeteer: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Shadow Puppeteer game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Shadow Puppeteer again.
- Install Missing Multiplayer packages.
How to Fix Shadow Puppeteer Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Shadow Puppeteer and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Snow Cannon Games Customer Service
If the problem still persists, contact Snow Cannon Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to http://[email protected]
ABOUT THE GAME
Invite a friend to explore the strange, yet beautiful world of darkness and light in Shadow Puppeteer, an award-winning, local co-op adventure.Assume the roles of a boy and his shadow, separated from one another by the evil shadow puppeteer. Work together to manipulate light, solving puzzles that bring you closer to finding this villain and freeing other shadows he has stolen. Winner of the 2015 Indie Prize Director’s Choice Award and applauded for its stunning art, enchanting music and clever puzzles, Shadow Puppeteer will captivate players from beginning to end. Key FeaturesSingle Player or Local Co-OpEnjoy Shadow Puppeteer by yourself or with the company of a significant other, family member or friend in shared-screen co-op.Easy-to-Learn ControlsOptimized for controllers, Shadow Puppeteer is easy to pick up for players of all skill levels. Entertaining PuzzlesHarness the power of light to solve cleverly crafted puzzles in 2D and 3D space.Rich AtmosphereBreathtaking 3D art and an amazing soundtrack transport you to the delightful world of Shadow Puppeteer.
