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Candlelight problems reported in the last 24 hours
Most Common Problems
Have an issue with Candlelight? Report your problem
Troubleshooting Candlelight: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Candlelight game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Candlelight again.
Install Missing Multiplayer packages.
How to Fix Candlelight Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Candlelight and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Travis Bumgarner Customer Service
If the problem still persists, contact Travis Bumgarner customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Candlelight is a puzzle game that explores the intersection of shadows. The player places randomly generated tiles on the board. Each tile placed will invert the color of the space in which it is placed. Each inversion offers the opportunity to alchemize a gem and score points.
