Troubleshooting Twin It! Virtual Museum: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Twin It! Virtual Museum game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Twin It! Virtual Museum again.
- Install Missing Multiplayer packages.
How to Fix Twin It! Virtual Museum Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Twin It! Virtual Museum and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tijdlab Customer Service
If the problem still persists, contact Tijdlab customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Since the 1980s and 1990s, museums, libraries, galleries and archives have been digitising their collections. In the past decade, 3D digitisation has become an increasing part of this activity.
The European Union encourages its Member States to 'digitise in 3D, all monuments and sites deemed at risk, 50% of the most physically visited cultural and heritage monuments, buildings and sites, and pay special attention to specific categories of heritage assets with low level of digitisation’ by the year 2030. This is an exciting decade for 3D digitisation!
The Twin it! 3D for Europe's culture campaign invited the Ministries of Culture of the 27 EU Member States to submit at least one 3D digitised heritage asset to the common European data space for cultural heritage, stewarded by the Europeana Foundation. This exhibition showcases those assets and explores how 3D digitisation helps us to preserve, explore and enjoy Europe’s cultural heritage.
To learn more about these objects and their place in European history, visit Europeana's online exhibition via the website shortcut on the store page.
