Are you having issues with the game? Select the problem you are having and send feedback to Cascade Software
Boxed In problems reported in the last 24 hours
Most Common Problems
Have an issue with Boxed In? Report your problem
Troubleshooting Boxed In: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Boxed In game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Boxed In again.
Install Missing Multiplayer packages.
How to Fix Boxed In Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Boxed In and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Cascade Software Customer Service
If the problem still persists, contact Cascade Software customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
In Boxed In, you control a ball which moves in the direction you choose until it hits a wall or obstacle.You will encounter various obstacles as you progress:SpikesButtons and toggle blocksSpike shootersTeleportersKeys and doors