Troubleshooting Into The Matrix: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Into The Matrix game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Into The Matrix again.
- Install Missing Multiplayer packages.
How to Fix Into The Matrix Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Into The Matrix and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact theeib Customer Service
If the problem still persists, contact theeib customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
"Into the Matrix" is an online co-op horror game for up to 5 players. Team up with friends to navigate through various maps, solving unique puzzles with different mechanics in each area. the game features real references to iconic entities and key elements.
Explore each map carefully, searching for items to help you progress and unlock new areas. As you go deeper, the environment becomes more dangerous. To survive, you must observe your surroundings, spot entities, and master evasion tactics.
Collect supplies, manage your inventory, solve puzzles, and unlock new sections of the map. The game immerses players with its challenging game play, intense difficulty, and spooky atmosphere. Expect creepy environments that constantly make you feel like something’s wrong. Dark, empty spaces, strange sounds, and unsettling visuals—like worn-out carpets and pale, faded walls—will keep you on edge. As you move through the maps, the feeling of danger just keeps getting stronger.
