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Troubleshooting 刀剑神魔录: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update 刀剑神魔录 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 刀剑神魔录 again.
Install Missing Multiplayer packages.

How to Fix 刀剑神魔录 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch 刀剑神魔录 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact 终风互娱 Customer Service

If the problem still persists, contact 终风互娱 customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to

ABOUT THE GAME

刀剑神魔录游戏特色样式独特！超酷飞宝展现个性《刀剑神魔录》有着各种各样独特的飞行坐骑，虚空古龙、幻彩龙王、月神小猫等各种式样的飞行装备让你浑身发散着水晶般清透蓝色、妩媚光芒的瀚海明灯，带你自由自在遨游长空，俯视万木争荣的蔽日森林，拔地参天的独秀青峰，奔流不息的浩浩洪流。一路上景色各具风情如诗如画，美不胜收。电影人物全3D剧情代入《刀剑神魔录》人物设定经过多次修改，风格自成一派。游戏采用细腻写实的画风，人物造型侠气与仙气兼具，没有不伦不类的元素杂糅，而是具有东方幻想气息，符合现代人对于国风的想象与审美。游戏的剧情片段将通过电影式的3D动画呈现，各色各样的NPC将带玩家领略一段全新的修仙故事。婚恋互动绚丽战斗特效次世代技术的运用，让游戏战斗更真实。角色每个关节灵活运动，招式流畅、衔接合理；战斗特效经过细腻处理，绚丽而不会过分浮夸；动作创新，告别站桩作战。同城玩家在游戏世界中擦肩而过会发生什么？有一场真实精致的婚礼会是什么体验？《刀剑神魔录》将从细节玩法入手，让玩家都有机会体验到怦然心动的邂逅，以及携手同“游”的情谊。