Are you having issues with the game? Select the problem you are having and send feedback to Youichi Fujimoto
AstroCam problems reported in the last 24 hours
Most Common Problems
Have an issue with AstroCam? Report your problem
Troubleshooting AstroCam: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update AstroCam game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run AstroCam again.
Install Missing Multiplayer packages.
How to Fix AstroCam Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch AstroCam and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Youichi Fujimoto Customer Service
If the problem still persists, contact Youichi Fujimoto customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
AstroCam is a camera application for daily observing and taking pictures of the night sky.
Just by connecting your PlayerOne™︎ astro camera to your computer with USB cable, you can watch live preview images without much hustle.
Once connected, you can adjust various parameters provided by camera on the fly for better images.
It is not just for live previewing but also capturing raw images from camera.
Most of operations can be done not only by mouse but also keyboard/gamepad.
Supported cameras
- PlayerOne™︎ Cooled/Planetary cameras (STARVIS/STARVIS2 recommended)
Features
- Real-time preview of debayered raw images from camera
- Live histogram
- Preview image adjustment (Low-threshold/Gamma)
- Horizontal/Vertical flip in preview
- Camera parameter adjustment including TEC cooling
- Capture images in DNG format containing unmodified RAW8/RAW16 data from camera
- Capture debayered JPG alongside with DNG for convenience
- Keyboard/Gamepad control support (including SteamDeck)
- Multiple camera selection from menu
- Automatically save/restore camera configurations
NOTE: DNG file can be opened with RawTherapee