Troubleshooting FranknJohn: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update FranknJohn game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run FranknJohn again.
- Install Missing Multiplayer packages.
How to Fix FranknJohn Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch FranknJohn and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact bitSmith Games Customer Service
If the problem still persists, contact bitSmith Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to http://[email protected]
ABOUT THE GAME
FranknJohn is a horror inspired action roguelike, where your head is your weapon! Young FranknJohn is a failed experiment of a demented scientist, Dr Harmin. He wakes, with no memory, in a cell, with a head that can only stay on his body with the help of a chain. FranknJohn is far from helpless however, as his flaw becomes his strength - he can swing his head wildly round to smash away the plethora of strange creatures that roam the house of horror...Current FeaturesSmash enemies with FranknJohn's weaponized head Experiment with 20 different Skullcaps that alter gameplay in many different waysHuge skill tree. Collect Dr. Harmin's mysterious ooze and use it to upgrade your body and mindRandomly generated environments. A new experience with each new lifeLocal co-op - play with a friend! Battle through the first area two areas of the game, "The Garden of Denial" and "The Furnace of Anger"Perma-death, challenging enemies will test the sternest of playersGlorious soundtrack by Ben Prunty (FTL/Gravity Ghost)Pills to temporally upgrade your statsExplore FrankJohn's underground hideoutPlanned FeaturesContent More areas - The Cistern of Depression and the final showdown with Dr. Harmin in the "The Lab of Isolation"More variety, challenges and secrets - We have lot's of fun stuff in storeMore Skullcaps - these are so much fun to make we want to keep making them foreverMore enemies - Each new area will have roughly the same amount of enemies currently availableMore bosses - Dr. Harmins most prized creations are being readied for battleMore glorious soundtrack by Ben PruntyBug FixingWe have put a lot of effort into making sure FranknJohn is as bug free as possible, however the game is in Early Access so it is unavoidable. We will do our best to squish them as soon as they present their ugly heads.BalancingA game like this lives or dies on it's balance, so expect a lot of tweaking to occur throughout Early Access.
