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Prime Mosaic problems reported in the last 24 hours
Most Common Problems
Have an issue with Prime Mosaic? Report your problem
Troubleshooting Prime Mosaic: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Prime Mosaic game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Prime Mosaic again.
Install Missing Multiplayer packages.
How to Fix Prime Mosaic Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Prime Mosaic and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Seven Sails Games Customer Service
If the problem still persists, contact Seven Sails Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Play intricate number clue puzzles solvable by logic in Prime Mosaic and complete the gallery! More than 100 beautifully hand crafted levels and relaxing music will provide hours of fun!
Key Game Features
Play 150 unique levels
Relaxing music
Gallery of revealed puzzles.
