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Ultreïa - Night of the Eclipse problems reported in the last 24 hours
Most Common Problems
Have an issue with Ultreïa? Report your problem
Troubleshooting Ultreïa: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Ultreïa game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ultreïa again.
Install Missing Multiplayer packages.
How to Fix Ultreïa Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Ultreïa and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Greewook Studio Customer Service
If the problem still persists, contact Greewook Studio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
It's recommended to play the original game first, as this new chapter could spoil key elements of the original story. Check the original game : https://store.steampowered.com/app/1284870/Ultrea/ About Ultreïa - Night of the EclipseExperience a brief yet captivating chapter in Nymo's journey and explore the mysterious desert of Ultreïa during the Night of the Eclipse. Features A short, captivating prequel story designed to be played after the original UltreïaExplore new and familiar locations under the magical ambiance of the EclipseSolve inventive puzzles with a fresh perspectiveStunning original art and sound design that expands on the Ultreïa universeA captivating soundtrack by Yann Latour that enriches the atmosphere
