Are you having issues with the game? Select the problem you are having and send feedback to Matthew Brown
Hexcells Infinite problems reported in the last 24 hours
Most Common Problems
Have an issue with Hexcells Infinite? Report your problem
Troubleshooting Hexcells Infinite: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Hexcells Infinite game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hexcells Infinite again.
Install Missing Multiplayer packages.
How to Fix Hexcells Infinite Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Hexcells Infinite and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Matthew Brown Customer Service
If the problem still persists, contact Matthew Brown customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Hexcells Infinite is the third game in the series of ambient logic puzzle games.
It includes a new set of 36 puzzles as well as a random puzzle generator and now supports mid-level saving and cross platform cloud saves.
The level generator uses an 8 digit seed number to generate each puzzle so they can easily be shared.
