Troubleshooting Alex The Ball: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Alex The Ball game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Alex The Ball again.
- Install Missing Multiplayer packages.
How to Fix Alex The Ball Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Alex The Ball and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Bullet In The Head Customer Service
If the problem still persists, contact Bullet In The Head customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Physics BasedThe ball is really rolling. Even if you're not pressing the buttons, it might be still in motion.Energy SystemYou'll decide how high the ball jumps, but you need to decide before it jumps. Timing is crucial.Dash/Slow-mo ModeWhen aiming, time slows down and you use the energy to push the ball. Use this for your advantage and last-minute rescues.Power UpsYour maximum energy increases when you collect power-ups, and other parameters improve with more energy. You'll become stronger overall.Some Puzzle ElementsSome doors are locked, and you'll need to find the buttons to open them.CheckpointsThe game features a checkpoint system, but you have to reach the checkpoints first.
