Troubleshooting UNDERWARD: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update UNDERWARD game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run UNDERWARD again.
- Install Missing Multiplayer packages.
How to Fix UNDERWARD Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch UNDERWARD and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact INTENSE Customer Service
If the problem still persists, contact INTENSE customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
UNDERWARD is a 1-4 player co-op horror exploration game.Investigators must carry «TEST-SUBJECT» monsters from a deadly underground abandoned hospital ward.Can you uncover the truth hidden deep within the depths of UNDERWARD?Explore the depths of UNDERWARD and carry the «TEST-SUBJECT» monsters to the elevator. Once you exit the elevator, scour the floor for «TEST-SUBJECT».But beware—traps and dangers are lurking everywhere. Some areas and mechanisms can only be accessed by cooperating with your teammates. It's best to avoid venturing alone if possible. You might also find useful tools left behind in the area. Be sure to check out lockers, shelves, and any other hiding spots for gear. With luck, you may even find some highly advanced equipment.There’s a chance you will encounter unknown enemies during your search.They’re attracted to noise, so stay cautious. If you hide quietly, they might pass without noticing you. Adapt to the situation as needed.But if you get spotted, run as fast as you can! Throw items you have at them—it might just help you fend them off.Even if someone gets taken down, there's still hope for rescue.Your teammate's location will be displayed on the screen, so act quickly and stay calm. Minimizing casualties will strengthen the team bond.But remember: the window for rescue is shrinking by the second.Once you’ve found «TEST-SUBJECT», carry it to the elevator with all your might.Carrying the capsule creates a lot of noise, attracting enemies, so stay vigilant. Although a single investigator can’t handle the heavy capsule alone, you can perform a «Connected Carry» system with multiple players to move it faster than the enemies can catch up.However, if your teamwork falters, it could mean a one-way ticket to the afterlife.Each «TEST-SUBJECT» has a different value.We hope the team can retrieve the most valuable «TEST-SUBJECT» possible.Once you’ve met the recovery quota, proceed with the verification of the «TEST-SUBJECTS». We will operate the elevator...
