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The Neighbor - Escape Room problems reported in the last 24 hours
Most Common Problems
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Troubleshooting The Neighbor: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Neighbor game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Neighbor again.
Install Missing Multiplayer packages.
How to Fix The Neighbor Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Neighbor and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact B Rain Logic Labs Customer Service
If the problem still persists, contact B Rain Logic Labs customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to
ABOUT THE GAME
Explore "The Neighbor", a challenging escape room set in the mysterious house of an enigmatic neighbor. Your mission: unveil the secrets hidden behind its doors and rooms.CharacteristicsInvestigate and Discover: Explore every corner of the house, collect crucial evidence and solve clever puzzles that will test your ingenuity and skills.Immerse yourself in the Mystery: Every door hides a new challenge and every clue brings you closer to revealing the truth. The captivating atmosphere will keep you immersed in the adventure from start to finish.Challenge for the Brave: Only the most astute and courageous will be able to succeed in unraveling all the secrets of "The Neighbor". Are you up for the challenge?