Escape The Museum not working

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Published by Strategy First

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Most Common Problems

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Troubleshooting Escape The Museum: How to Fix Common Problems and Isuses

    Escape The Museum down?   Escape The Museum not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Escape The Museum game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Escape The Museum again.
  4. Install Missing Multiplayer packages.

How to Fix Escape The Museum Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Escape The Museum and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Strategy First Customer Service

If the problem still persists, contact Strategy First customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME


It’s a warm day in the city and Susan Anderson has brought her daughter Caitlin to work for the day at the National Museum of History. What began as an exciting day for Caitlin and Susan ends in devastating suspense when, just after closing, a 7.6 magnitude earthquake rocks the city. After getting Caitlin to safety Susan scours the museum for anyone left behind but is knocked unconscious by falling debris. When Susan awakes she finds the museum left in shambles. Barely able to move from room to room you must help Susan navigate and work her way through the maze of the museum in a series of puzzles and frantic searching. Can you help Susan get back to Caitlin and escape the museum together? Features - Incredible Adventure to solve - 25 Puzzles to solve - Mini Games - 60 Hidden Object levels - Unlock the Antique Round

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